Restaurant POS + Captain Handheld System
Real-time tableside order capture on captain smartphones, direct Kitchen Order Ticket (KOT) printing, split billing, discounts, and payment gateway sync.
The Business Problem
Handwritten paper order slips (KOTs) between restaurant dining tables and kitchen preparation stations resulted in order delays, wrong item deliveries, and billing discrepancies during peak dinner rushes.
The Engineering Solution
Built an ultra-fast Flutter Mobile Captain app paired with thermal LAN/Bluetooth kitchen printers. Captains book orders at tableside with modifiers, which print in the kitchen within 5 seconds, followed by split-billing at the cash counter.
What We Engineered & Shipped
Key functional modules deployed during the 8-12 Weeks implementation cycle.
Tableside captain smartphone order booking
Verified in production with comprehensive audit trails and failover mechanisms.
Instant Kitchen Order Ticket (KOT) routing to thermal printers
Verified in production with comprehensive audit trails and failover mechanisms.
Split-bill, multi-payment tender, and promo discount engine
Verified in production with comprehensive audit trails and failover mechanisms.
Live table status map (Occupied, Billing, Vacant)
Verified in production with comprehensive audit trails and failover mechanisms.
Day-end sales consolidation and inventory consumption reports
Verified in production with comprehensive audit trails and failover mechanisms.
Frameworks & Tools Deployed
Architecture & Security Inquiries
Specific questions regarding this deployment's integration, data privacy, and exception handling.
Does the system work offline if the internet disconnects?▾
Yes. The captain and POS systems communicate over the restaurant's local Wi-Fi network, ensuring zero interruption even without active internet.
Read the Complete Engineering Breakdown
Learn the technical nuances, failover recovery strategies, and operational metrics in our in-depth blog post.
Connect With Our Engineering Desk
Speak directly with our automation consultants about robotic process automation, ERP rollout feasibility, or custom Flutter platforms.
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+91 83905 00190Direct Official Email
customerdelight@bhar.co.inBlue Horizon Automation Research Pvt. Ltd. (BHAR India)
Office No. 26/27, 3rd Floor, Matru Chhaya Apartment,
Opp. Kapeesh Mall, MG Road, Mulund West,
Mumbai, Maharashtra – 400080
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