Privacy Policy

1. Scope & Applicability

This Privacy Policy governs how BHAR India collects, uses, maintains, and discloses information gathered from visitors, corporate clients, and partner organizations interacting with https://bharindia.com, our enterprise discovery portals, demonstration applications, and communication channels.

2. Information We Collect

We collect personal and professional information strictly necessary to provide consultation, technical feasibility studies, and enterprise automation services:

• Contact & Identity Data: Full name, professional email address, contact telephone number, job designation, and company/organization name submitted via our assessment or contact forms.
• Technical & Project Context: High-level system requirements, ERP software platforms mentioned (e.g. SAP, Tally, custom databases), process volumes, or workflow parameters shared during preliminary discovery.
• Automated Usage Data: Anonymized telemetry collected via Google Firebase Analytics (such as browser type, operating system, pages viewed, time spent on site, and general geographic location). No financial or confidential enterprise credentials are ever captured through web analytics.
• Communication Records: Transcripts of emails, calendar bookings, and direct WhatsApp messages initiated by you through our official support lines.

3. How We Use Your Information

Your information is processed exclusively for legitimate business and client-servicing purposes:

• To prepare and deliver customized automation blueprints, ROI estimations, and technical proposals.
• To respond to your inquiries, schedule discovery calls, and coordinate bot demonstrations.
• To execute formal Non-Disclosure Agreements (NDAs) and Master Services Agreements (MSAs).
• To monitor website uptime, secure our infrastructure against malicious traffic, and optimize user experience.

We never sell, rent, trade, or monetize your personal or corporate data to third parties or marketing brokers.

4. Client Data Protection & Non-Disclosure

Enterprise RPA and ERP automations often interface with sensitive internal records (invoices, ledgers, tax filings, payroll). In our client engagements:

• All technical audits, architectural reviews, and production bot deployments are backed by bilateral, legally binding NDAs.
• Automations are built non-invasively; customer production data remains within the client’s on-premise infrastructure or licensed enterprise cloud tenants.
• We enforce role-based access control (RBAC), multi-factor authentication, and encrypted data transmissions (TLS 1.3) across our toolset.

5. Cookies & Tracking Technologies

Our website uses minimal, essential cookies and lightweight client storage:

• Essential Storage: Local storage used to cache published CMS previews and maintain your navigation preferences.
• Analytics Cookies: Firebase/Google Analytics cookies that aggregate anonymous visitor counts and device statistics to ensure site stability.

You may disable cookies at any time via your browser settings without impacting your ability to browse our core service descriptions.

6. Data Retention & Your Rights

We retain contact inquiry records only for as long as necessary to facilitate the business dialogue or comply with statutory accounting and tax retention periods under Indian law. Under the DPDP Act 2023, you have the right to:

• Request a summary of personal information we hold concerning your inquiries.
• Request correction or updating of inaccurate contact details.
• Request the deletion or purging of your contact information from our active CRM registers.

7. Grievance Officer & Contact Details

For any inquiries, privacy concerns, or requests regarding data handling, please contact our designated Data Protection & Grievance desk: